ORANGE AND CRANE INNOVATIONS INC. (OCI) Introduce the “AHENTE” platform and mobile app. In our quest to give you the best service, we are committed to ensuring that all your Personal Information is protected. Safeguarding your privacy is part of our pledge in providing you with the optimal “AHENTE APP SERVICES” experience.
This Privacy Policy (“Policy”) shall apply to all visitors or users (“You”, “Your” or “User”) of the AHENTE APP SERVICES and other OCI Applications and Websites (collectively referred to as the “AHENTE APP SERVICES” and customers of both OCI, a duly organized and existing corporation incorporated under Philippine Laws.
This Policy explains the rights and obligations between you and OCI, including its affiliates and subsidiaries, in handling Personal Information.
When you download or use the AHENTE APP SERVICES, we may gather information about you. This information (collectively “Personal Information”) may, but not necessarily, include your:
Personal information does not include Aggregate Information or any information that is not personally identifiable to you. Aggregate Information refers to processed information about you or a group of users similarly situated.
We do not collect sensitive personal information relative to your health, ethnicity, religious or political affiliations, unless strictly necessary and only when for a specific purpose such as research and analytics for demographics to improve AHENTE APP SERVICES.
You are allowed to change any Personal Information already stored or collected by sending us an email hello@orangeandcrane.com.
In addition to your Personal Information, we may also collect the following information:
The Personal Information and other information we collect guide us in providing you with the best service you deserve. Our practice in collecting any information is consistent with acceptable industry standards. Your Personal Information help us understand and ensure that our system, policies, equipment, and platform can provide you with the service in accordance with your usage practice. We also conduct research using your Personal Information. We reserve the right to share Aggregate Information for purposes of conducting research on the general behavior of our users. We also use your Personal Information to continuously improve your experience as well as informing you about our products, services, and promotions that may be relevant to your lifestyle or situation. You recognize that in providing us with your Personal Information, we may send you relevant advertising and promotions, newsletters, or any similar information regarding products and services of third parties. We collect information to improve our advertising measurement systems and measure the effectiveness and reach of ads and services. Subject to the Terms and Conditions, we cannot guarantee that you will not receive any advertisement for products that are promoted by other users or third parties.
We also gather information to help verify accounts and activity and to promote safety and security on and off AHENTE APP SERVICES.
Please do let us know if you do not wish to personally receive any ads, newsletters, or promotions from us by sending an email to hello@orangeandcrane.com.
OCI works with third-party companies who help provide and improve the AHENTE APP SERVICES or who use advertising or related products, which makes it possible to operate and provide services to people around the world. Our Advertising, Measurement, and Analytics Services are based on Non-Personally Identifiable Information only. We do not share information that personally identifies you with our advertising, measurement, or analytics partners unless you give us your permission. We provide our partners with information about the reach and effectiveness of their advertising without providing information that personally identifies you.
To a certain extent, however, we may be required to gather your Personal Information to comply with existing legal or contractual obligations depending on the product or service you are availing of.
We reserve the right to share your Personal Information if we reasonably believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, security and technical breach, situations involving potential threats to the physical safety of any person, violations of the terms of use, or as otherwise required by law.
We collect your Personal Information directly from you when:
We may combine information about you that may have been disclosed on separate instances including any disclosure made to our affiliates.
Any Personal Information you provide will be part of our records and will be stored in our secured data center for three (3) years from deletion of the account, subject to reasonable storage fees. If at any time you wish us to delete any Personal Information, please let us know and we shall delete your Personal Information from our system within thirty (30) days from receipt of such request subject to payment of reasonable fees. In any event, we will delete all your Personal Information in our system once we no longer need it for any legitimate business purpose or if in our sole discretion such Personal Information violates any existing laws.
Any third party who collects Personal Information on our behalf shall observe and comply with our obligations as set forth in this Policy.
In general, we automatically receive and record information on our server logs, including but not limited to your IP address, cookie information, and the page you request. This process, which is called “cookie technology”, allows us to immediately recognize you as a user. Cookies is an accepted industry practice to promote the convenience of the user. Even so, Cookies cannot be accessed by any other App or Web site other than the AHENTE APP SERVICES. If you do not wish to use Cookies, you can let us know by sending us an email at the address indicated below. However, disabling Cookies may result to inconvenience in using the AHENTE APP SERVICES.
We and our partners use various technologies to collect and store information when you visit or use our services, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as advertising services or other “AHENTE APP SERVICES that may appear on other sites. Our OCI Analytics product helps businesses and site owners analyze the traffic to their websites and apps. When used in conjunction with our advertising services, such as those using the DoubleClick cookie, OCI Analytics information is linked, using OCI technology, with information about visits to multiple sites.
In collecting Personal Information, we assure you that:
From time to time, there may be instances where the AHENTE APP SERVICES may provide links to other websites, including but not limited to advertisers (Third-Party Websites). Unless otherwise stated, this Policy does not cover how Third-Party Websites may handle your Personal Information.
The security of your Personal Information is important to us and we strive to protect users from unauthorized access, alteration, deletion, disclosure, or destruction of information we possess. In particular:
Given the nature of the services we provide, you recognize that we cannot be held liable for any loss, disclosure or illegal access of your Personal Information unless we are grossly and habitually negligent. We do not assure and warrant that the AHENTE APP SERVICES will be in perfect condition, but we will endeavor to regularly update our system to ensure the security of our Services.
Please note that we use the services of a secured data center to store your information. You acknowledge that your Personal Information shall be likewise governed by the terms and conditions of the data center.
In case of a merger or change in ownership of the ORANGE AND CRANE INNOVATIONS INC. (OCI), you recognize that your Personal Information may be included as part of the properties to be assigned to the new owners. We will endeavor to secure the concurrence of the new owners to provide at least the same level of protection for your Personal Information. Otherwise, we shall inform you of such fact and you have the right to inform us to purge all Personal Information in our possession.
If you have questions or suggestions about this Policy, do send us an email at hello@orangeandcrane.com.
Notwithstanding any principle under International Laws, you agree that this Policy shall be governed by the laws of the Philippines and any action in relation to this Policy shall be filed in the proper courts of Mandaluyong City, Philippines, having sole jurisdiction, to the exclusion of all other Courts.
This Policy is effective immediately until modified by ORANGE AND CRANE INNOVATIONS INC. (OCI).
By using AHENTE APP SERVICES, you agree to be bound by this Policy which may be updated from time to time at OCI’s own discretion. You recognize that this Policy was created for our mutual protection including Third Parties such as vendors, providers, and suppliers.
Your continued use of the Services after OCI posts any modifications to this Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy. If OCI makes any material changes to this Policy, OCI will notify you through a prominent notice on our Website and App.